Privacy Policy
Privacy Policy for Sacred Space Psychiatric Nursing, Inc.
Sacred Space Psychiatric Nursing, Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in connection with the Sacred Space Site and our psychiatric nursing services (collectively, the “Services”). It also explains your California privacy rights and how to exercise them.
Scope and Applicability
This Policy applies to: Personal information we collect through our Site and through the provision of our Services. Personal information collected offline or through other channels and stored electronically. It does not apply to information collected by third parties through links on our Site or services not provided by Sacred Space Psychiatric Nursing, Inc.
California Personal Information We Collect
We may have collected the following categories of personal information in the past twelve (12) months:
- Identifiers: name, alias, postal address, email address, phone number, date of birth, account username
- Health information: medical history, diagnoses, treatment plans, prescriptions, appointment notes, insurance information, PHI (protected health information) as defined by HIPAA
- Professional and employment information: if applicable to staff or contractors.Commercial information: payment methods, billing records, insurance claims
- Internet or other electronic network activity: device identifiers, IP address, browser type, pages visited, cookies.Inferences: potential health risks or needs based on interactions (to the extent applicable)
How We Collect Your Personal Information
We collect information directly from you when you provide it via forms, patient portals, appointment requests, emails, or phone calls. We also collect information automatically through cookies and similar technologies on the Site and server logs, and from other sources such as medical records from healthcare providers, insurers, or scheduling platforms, and other service providers with your consent or as permitted by law.
How We Use Your Personal Information
We use your personal information to provide and coordinate clinical care and related services; to communicate about appointments, treatment plans, reminders, and service updates; to bill and process payments and handle insurance claims; to improve our Site, services, and user experience through analytics, troubleshooting, and security; to comply with legal obligations and enforce our rights; to respond to inquiries and provide customer support; and to conduct internal research and quality improvement in de-identified or aggregated form where possible.
How We Share Your Personal Information
We may share your personal information with healthcare providers involved in your care; insurers, medical billing services, and payment processors as needed for treatment and billing; our personnel and contractors who require access to perform services and who are bound by confidentiality obligations; third-party service providers for site operation, analytics, scheduling, and communications under written data protection agreements; and as required by law, subpoena, or legal process, or to protect safety, rights, or property. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction with appropriate protections. We do not sell personal information of California residents, per CPRA, unless otherwise required or permitted by law.
Data Retention
We retain personal information for as long as necessary to provide the Services and to fulfill our legal and regulatory obligations, including PHI retention requirements. When no longer needed, we securely delete or de-identify information in accordance with applicable laws and our retention schedules.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including access controls, encryption where appropriate, and secure storage. While we strive to protect your information, no method of transmission or storage is totally secure; we cannot guarantee absolute security.
Your California Privacy Rights (CPRA) and Do Not Sell or Share My Personal Information
You have the right to know the categories and specific pieces of personal information we collect, use, disclose, and sell, the purposes for which we use it, and the categories of third parties with whom we share it. You may request the deletion of your personal information, subject to certain exceptions such as maintaining PHI as required by HIPAA or state law. We do not sell personal information for monetary value, and we do not engage in cross-contextual advertising; if this policy changes, we will provide a clear opt-out mechanism. You may also request corrections to inaccurate personal information under certain circumstances and, where applicable, limit the use and disclosure of sensitive information. To exercise CPRA rights, contact us using the methods listed in the “How to Contact Us” section below. We may require verification to protect your privacy, and we will respond to CPRA requests within the timelines required by law.
Notes: We may require you to provide information to verify your identity before fulfilling CPRA requests. We will respond to CPRA requests within the timelines required by law (often 45 days, with possible 45-day extension).
How to Contact Us About Privacy
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us by phone at 1 (833) 722-7330 or by email at sacredspacepsychiatricnursing@gmail.com. You may also reach our designated privacy contact or Privacy Officer at 1 (833) 722-7330 or sacredspacepsychiatricnursing@gmail.com. We will respond to your inquiries in a timely manner.
Cookies and Tracking Technologies
We use cookies and similar technologies to analyze site usage, remember preferences, and support essential site functions. You can manage cookies via our cookie banner or browser settings. Our Site does not respond to Do Not Track signals. You can adjust cookie preferences through our cookie banner or browser settings.
International Transfers
If you are located outside the United States, your information may be transferred to the United States or other jurisdictions. We strive to ensure adequate protections in accordance with applicable law.
Children’s Privacy
We do not knowingly collect personal information from children under 16 without verifiable parental consent where required by law. If you believe a child has provided personal information to us, contact us to remove it.
Do Not Sell or Share My Personal Information (Summary)
California residents may have CPRA rights to opt out of sale or sharing of personal information. We do not sell personal information for monetary value and do not engage in cross-contextual advertising. If policy changes, we will provide a new notice and opt-out options.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on our Site with a new effective date and, if required, obtain your consent for material changes.
Governing Law
This Policy is governed by and interpreted in accordance with California law, without regard to conflict of laws principles.
Effective Date
Effective Date: November 1, 2025